Terms & Conditions
SESSION BOOKING
To secure your session time, a fully refundable holding deposit of $195 is required. This applies to all portrait sessions. Your holding deposit will be refunded in full unless you:
Reschedule your session more than once
Do not show up for your scheduled session.
Cancel your original session without rescheduling it first.
Any cancellation request must be made more than 2 weeks from the session day and time.
WHAT DOES YOUR COMPLIMENTARY PORTRAIT EXPERIENCE INCLUDE?
It includes a complimentary camera study session with our Keane Studios photographers in our studio. Every experience includes a design consultation where you will view your images created by our photographer. At that time, you will be able to choose one image to be produced into a 10” fine art portrait in our Legacy finish. This portrait has a value of $500. There is no obligation to purchase any further artwork. Any additional artwork will be purchased at the designated retail price. We have multiple sizes and finishes available that can be customized to suit your needs. If you choose to purchase additional artwork instead of the single complimentary 10” portrait, the $500 value from this complimentary 10” can be used as a credit toward any of the purchased artwork or artwork collections.
Each experience is valid for a session with up to 8 participants. Additional participants may be subject to a fee. This experience cannot be used with any other offer, redeemed for cash, or used in any other way than described. This experience cannot be used to purchase artwork from a previous session. Only one Gift Experience may be redeemed per family per year. Sessions and/or gifts are non-transferable and can only be used by the person it is registered to. It cannot be sold or given to another family member, friend, or individual.
SALES TERMS & CONDITIONS:
If you place an order with Legacy Portraits by Keane Studios, it will have the following terms and conditions. We retain the copyright to all imagery and reserve the right to use it for displays, exhibitions, or promotional/marketing purposes. All imagery will receive our signature artistry by our commissioned artists. Any other requests must be made at the time of your order and specified on the order form.
WARRANTY POLICY:
If your order arrives to you damaged and cannot be used for its intended use, we will replace the item free of charge. If your framed products are damaged or lost in a disaster such as fire, flood, earthquake, explosion, or moving house we will replace your framed products for any of these reasons for a 100-year period from your purchase.
PAYMENT PLAN OPTIONS:
Keane Studios offers clients several flexible low or no interest payment plan options to help you pay off the cost of your artwork over a period of time. All payment plans must be authorized in agreement by signature on the sale of the invoice. Installments must be direct debited from a credit card or debit card in line with the agreed upon payment schedule. Physical artwork will enter the finishing stage once the invoice total is paid in full. If you wish to make additional payments or pay out your payment plan, you can do this at any point.
DEFAULTING ON YOUR PAYMENT PLAN
If your scheduled payment plan is declined, Keane Studios will attempt to re-process that scheduled payment on the next business day. Should this second payment decline 14 days from this date, Keane Studios will issue you with a notice to rectify the payment within 14 days. If your account is not updated within the 30 days from the original notice to rectify, we reserve the right to allocate your overdue payments to a debt collection process. Any fees associated with this will be at your cost. If any payment to your credit card is unsuccessful, a dishonor fee of $25 per unsuccessful payment will be added to your account. In the event of any change to your credit card number or credit card expiration for either the principal or supplementary credit card used for your recurring payment plan, you must notify the studio accordingly.
Mobile Messaging Terms and Conditions
Last updated: July 1, 2023
Keane Studios operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy.
By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions and specials.
]. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing
system. Message frequency will vary. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at legacy@keanestudios.com. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.
User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt- out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us.
Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.